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Call us: 0121 339 5496 Email: info@paragoneducation.co.uk

Mon–Fri 9:00 am to 5:00 pm (UK time)

Paragon Overseas Education

Privacy Policy

Last updated: 8 October 2026

1. Who we are

Paragon Overseas Education is the trading name of Paragon Overseas Education Ltd (company number 16309577), registered office 10b, The McLaren, 46 The Priory Queensway, Birmingham, B4 7LR ("we", "us", "our"). We are the controller of your personal data. Contact: info@paragoneducation.co.uk.

2. The information we collect

  • Contact details: name, email address, phone number and postal address.
  • Education details: qualifications, grades, transcripts, test scores, CV and personal statements.
  • Identity and travel documents where needed for applications, such as a passport copy.
  • Financial information where needed for applications or scholarships.
  • Details of your enquiries and communications with us.
  • Technical data: IP address, browser type and how you use our website (only with your consent for non-essential cookies).

We may collect special category data, such as health information or disability, only where you choose to give it to us so we can support your application or request adjustments. We will ask for your explicit consent.

3. How we use your information and our lawful basis

  • To respond to your enquiries and provide our services – contract, or steps before a contract.
  • To send your applications to universities, colleges and other organisations you have chosen – contract.
  • To meet legal and regulatory obligations – legal obligation.
  • To improve our website and services – legitimate interests, or consent for analytics cookies.
  • To send you news and marketing emails – consent. You can withdraw consent at any time.

4. Who we share your information with

  • Universities, colleges and admissions services such as UCAS, when you ask us to apply on your behalf.
  • Our other Paragon Education offices, where needed to provide our services.
  • Service providers who help us run our business, such as IT, email, hosting and CRM providers, under contracts that protect your data.
  • Professional advisers, regulators and authorities where required by law.

We never sell your personal data.

5. International transfers

Some of the universities and organisations we work with are outside the UK. When we transfer your data outside the UK, we make sure it is protected, for example by relying on UK adequacy regulations or using the ICO's International Data Transfer Agreement or Addendum. You can ask us for details.

6. How long we keep your information

We keep enquiry data for 2 years after our last contact with you. We keep client records for 6 years after our services end, to meet legal and accounting requirements. We then delete or anonymise it securely.

7. Your rights

Under UK data protection law you have the right to: access your personal data; correct inaccurate data; ask us to delete your data; restrict or object to how we use it; data portability; and withdraw consent at any time. To use any of these rights, email info@paragoneducation.co.uk. We will respond within one month.

8. Children

If you are under 18, we may ask for a parent or guardian to be involved. We only collect the information we need to provide our services.

9. Security

We use appropriate technical and organisational measures to protect your data, including encryption and access controls.

10. Cookies

See our Cookie Policy.

11. Complaints

If you are unhappy with how we have used your data, please contact us first. You also have the right to complain to the Information Commissioner's Office: www.ico.org.uk, telephone 0303 123 1113.

12. Changes to this policy

We may update this policy. The latest version will always be on this page.